Frequently Asked Questions

Orders placed before 12pm on a working day are dispatched the same day. Lagos deliveries arrive within 1-2 working days, Abuja and Port Harcourt within 2-3, and the rest of Nigeria within 3-5 working days.

Yes. We deliver to all 36 states and the FCT through our courier partners. Delivery fees are calculated at checkout based on your state.

Yes. Choose any delivery option at checkout and add a note asking for pickup, or call us before you place the order and we will set it aside.

You can cancel from your account while the order is still pending or processing. Once an order has shipped it must be handled as a return.

Yes. We supply businesses, schools and government agencies. Contact us with your requirement list and we will quote, including staged delivery and installation.

Debit and credit cards, bank transfer and USSD through Paystack and Flutterwave. Direct bank transfer and pay-on-delivery are also available in selected cities.

Yes. Card details are entered on the payment provider's own secure page and never touch our servers. Every transaction is verified server-side before an order is confirmed.

Pay-on-delivery is available in Lagos, Abuja and Port Harcourt for orders under a set value. The option appears at checkout if your delivery address qualifies.

Unopened products in their original packaging can be returned within 7 days of delivery. Faulty products are covered by warranty for the full warranty period.

Inspect your delivery before signing. If anything is damaged, refuse the delivery or contact us within 24 hours with photographs and we will replace it.

Every product carries at least the manufacturer warranty stated on its page — typically 1 year for consumer machines and up to 3 years for business laptops and desktops.

Bring the product and your invoice to our service desk, or contact us on WhatsApp with your order number. We handle the claim with the manufacturer on your behalf.