Privacy Policy
Last updated 11 September 2026
This policy explains what personal information we collect, why we collect it and what we do with it.
What we collect
When you place an order we collect your name, email address, phone number and delivery address. When you create an account we also store your password as a one-way hash — we cannot read it, and neither can anyone who obtains a copy of our database.
Payment information
We never see or store your card details. Payments are processed on the secure infrastructure of our payment providers, and we receive only a transaction reference and its status.
How we use your information
To process and deliver your orders, to provide warranty support, and — only if you opt in — to send you occasional offers. You can unsubscribe from marketing at any time using the link in any email.
Who we share it with
Only the parties needed to complete your order: our payment providers and our delivery partners. We do not sell your information.
Your rights
You may request a copy of the information we hold about you, ask us to correct it, or ask us to close your account. Contact us and we will action the request.